Help & Contact
Do you have questions about your case or the regularization process? Write to us and we will respond within 24 hours.
Frequently asked questions
How long does the process take?
Preparing and filing your application takes 3 to 7 business days after document approval. The administrative resolution may take several months.
What if I am missing a document?
Our team will tell you exactly what you need and give you time to obtain it. We do not lose your case file.
Can I get a refund?
Yes. You have the right to withdraw within 14 days of payment, as long as we have not filed the application with the Administration.
Is it safe to upload my documents?
Yes. All data is encrypted in transit and at rest. We strictly comply with GDPR. Only your lawyer accesses the documentation.